FREQUENTLY ASKED QUESTIONS
How much does it cost to have Alani Luxury Travel create my vacation?
How do you plan vacations to places you haven't personally traveled before?
Can we use my reward miles or points towards a Alani adventure?
Can I schedule a complimentary consultation?
What should I expect from the personalized service of a luxury travel agent?
What is the cancellation and refund policy when booking through a luxury travel agent?
There are many variables to consider when planning your vacation. Is it a package or are you desiring a unique vacation tailored precisely to your liking. How many people are traveling, are you traveling in the U.S. or out of the country, how many days are you traveling? All these specific details will design your planning service fee. Each planned trip will come with an electronic itinerary for easy access on your phone, a summary, and a physical booklet which will make your trip a breeze and stress free!
We are part of a host agency with numerous connections around the world. Each location has professional service companies with local knowledge, expertise, and resources available to assist is in designing the perfect vacation for you.
It depends on the vendors we use, some allow it and others do not. We will book with points if the vendor allows.
Yes, absolutely! If we receive a cancellation notice with at least 24 hours' notice, we would be happy to reschedule.
Experience a journey meticulously crafted to align with your desires, encompassing all that you can envision. Your satisfaction and enjoyment are our objectives. This vacation will be custom-designed to all your requests.
If travel insurance was purchased, you will be refunded in accordance with the outlined in your policy, up to the maximum amount eligible for reimbursement. We will make every effort to assist you in securing your refund.